Terms & Condition

These are the terms and conditions on which our independent Gion’s supply products to you, whether in store or by phone, via our websites (ginos-liverpool.co.uk) and via our mobile, tablet or other applications .

Please read these terms and conditions carefully before ordering as these terms will apply to any orders you place. We recommend that you print and retain a copy for future reference.

By placing an order, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you should not place an order.

If you have any questions relating to these terms and conditions please contact Gino’s using our Contact Form before you place an order.



Our Site are Gino’s . We are located in Aigburth Road Liverpool, L179PJ.


We accept orders on our Site or by phone. The legal contract in relation to your order is between you and the Shop that operates the Store providing your order. Your order is subject to these terms and conditions.


Subject to minimum delivery spends, Stores offer a delivery service to certain prescribed areas of the UK, to ensure that our products are at their best when they reach your door. If you live outside a prescribed delivery area, you will not be able to have our products delivered to your door although you may collect any products you order from our Store.

For the safety of our drivers, a driver will only deliver to the main door/reception when delivering to apartment blocks, flats or hotels.


You may only place orders if you are at least 18 years old. By ordering, you warrant that you are at least 18 years old and you are legally capable of entering into binding contracts.

If you place an order via our Site, you will be presented with confirmation on your screen that your order has been received and accepted by our shop.

If you place an order in a Store, your contract will be formed when you receive your receipt of purchase.


All products are subject to availability. In most cases, our Shop will offer an alternative for any out-of-stock item.

We do use nuts in some of our products, however, some ingredients are produced in factories that handle nuts . For full ingredient lists, nutritional and allergen information see https://www.ginos-liverpool.co.uk/nutrition-information/

Store are busy working environments and there is a risk of cross-contamination between toppings. If you have an allergy we kindly ask that you do not order online. Instead, please telephone the Store and inform your order-taker at the Store directly in full of your allergies.

We do have a number of options available for vegetarians which are indicated on our menus. We also have procedures in place for making pizzas that are suitable for vegetarians however we do have a dedicated preparation or cooking area in our shop for vegetarian food. If you are a vegetarian please inform your order-taker who will do their best to ensure that any risk of cross-contamination with your order is minimised.

Great care is taken in the preparation of all our products, however, we cannot guarantee that all bones from meat products have been removed and some may remain. Olives may contain stones.

Cooked ham is formed from cured halal turkey . Ground beef, chicken breast strips, its all halal.

Some products may have been previously frozen.

Our pizzas are handmade to order with fresh dough. The images of our products contained on our menus and Sites are for illustrative purposes only. Although we try our hardest to be consistent, at times, the size of the bases can vary and products you order may vary slightly from those images.

Italiano Range pizzas available in medium (10″) and large (12″) size only. Not available in Half and Half. Not available in Stuffed Crust.


We strive to maintain our excellent reputation for on-time delivery. However, unfortunately, things do not always go to plan and factors such as the weather and traffic conditions may occasionally prevent us from achieving this.

Our Shop will do its best to fulfil your order in accordance with the date and time confirmed to you at the time of your order.

If your order is for delivery and you have requested delivery ‘asap’, our Shop will do its best to fulfil your order within a reasonable time.

You have the right to cancel an order by telephoning the relevant Store up until either:

If you wish to cancel an order after food has been used to start preparing it, you may, at the shop sole discretion, be charged the full price of the order and no refund will be due to you.

In the unfortunate circumstance that the Shop needs to cancel your order after it has been accepted, the Shop will notify you. We reserve the right to cancel any order, before or after acceptance, and will notify you immediately of any such cancellation.

You will not be charged for any orders we cancel. Any payment made prior to an order being cancelled by us  will typically be reimbursed using the same method originally used by you to pay for your purchase.


Prices are as quoted on our menus, Sites and in store and may change from time to time, although changes will not affect orders already placed (unless due to a technical error). Prices are set by the shop.

The price applicable for a ‘Half and Half’ pizza using standard menu toppings are based on the most expensive half.

Payments, for orders placed via the Sites, are made directly to us and subsequently passed to the relevant. Payments, for orders placed in stores, are made directly to the shop.


If the Shop  fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of the breach of these terms or negligence, up to the amount of the purchase price you paid for the order applicable to your claim.

However, we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of a breach or if it would reasonably be contemplated by you.

We, do not exclude or limit our liability for:

  1. death or personal injury caused by our, or our Franchisee’s, negligence;
  2. fraud or fraudulent misrepresentation; or
  3. any liability which cannot legally be limited or excluded.


If we fail to insist that you perform any of your obligations under these terms and conditions, or if we do not enforce our rights against you, or delay in doing so, that will not mean that we  have waived our rights against you or that you do not have to comply with those obligations. If we waive a default by you, this will only be done in writing, and will not mean that we will automatically waive any later default by you.


Each of the paragraphs of these terms and conditions operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.


These terms and conditions and any document expressly referred to in them represent the entire agreement in relation to the subject matter of any contract and supersede any prior agreement, understanding or arrangement between you, us, whether oral or in writing.


We have the right to amend these terms and conditions from time to time. Any changes we make to these terms and conditions will be posted on this page. You will be subject to the policies and terms and conditions in force at the time that you order, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority.